Shipping policy
Shipping Policy
1. Order Processing
- Order Processing Time: Most orders are processed and shipped within 2-3 business days.
- Business Days: Business days are Monday through Friday, excluding holidays.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping cost during the checkout process.
4. Shipping Address
Please ensure that your shipping address is accurate and complete. We are unable to ship to P.O. boxes.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on the carrier's website.
6. Shipping to International Addresses
We currently ship to [List of Countries]. International shipping rates may vary and additional customs duties or taxes may apply.
7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer support team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.
8. Shipping Restrictions
Certain items may be subject to shipping restrictions. We reserve the right to cancel or modify orders that violate shipping restrictions.
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, carrier delays, and customs clearance.